Put your passion to work and work with the best
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Fuel your passion in an ever growing industry
At Shield Hospitality we are committed to empowering you and fuelling excellence in the hospitality industry, as well as in your career. We care about our staff and our clients and about delivering exceptional hospitality experiences. We are seeking experienced hospitality professionals but if you want to join the industry and have the right attitude to succeed then we would still love to hear from you.
We are a smaller bespoke agency that prides ourselves in getting to know our team members, understanding your needs, skill level and strengths, and working with you to get the best out of your work experiences. You can expect to be provided with lots of information ahead of your shifts to ensure you are fully prepared for work.
If you’re looking for temporary or part time casual work or just want to experience some unique one-off events to aid your career journey, then we’d love you to apply to join the team!
Shields commitment
Why work for us?
- Try lots of places and gain excellent experiences
- Competitive Real Living Wage pay
- Look out for your future, empowering you to learn and progress
- Flexible hours
- Opens doors to permanent opportunities
- Staff recognition for excellence
Industry needs
Roles we offer
Term: Casual Hours
Location: Various UK locations, Shield Hospitality, Merseyside, L1
Salary: Starting from £16.20 per hour
Application closing date: On going.
Are you a passionate Lead/Head Chef looking for flexible part time work that you can fit around your other commitments?
Do you like the thought of experiencing different venues and not one shift being the same as the next?
If so, then we are looking for you!
Because of the high standards and the demanding nature of this job, the successful candidates will need to have relevant catering industry qualifications and Lead Chef experience to be considered for this level.
Please apply only if you can provide qualifications or references to support your application.
Successful candidates could be working at a variety of different hospitality venues or events with different duties and responsibilities assigned. Examples of the key types for these roles are listed below:
Person Specifications / Responsibilities:
- To utilise culinary management & leadership experience to supervise kitchen operations and a team of staff, if required.
- Demonstrates the ability to delegate and organise tasks.
- Exhibits managerial talents by personally performing tasks while leading the staff and managing all food related functions and kitchen operations.
- Possesses excellent communication skills to listen, influence, and encourage others.
- This individual is good at leading by example and achieving targets within predetermined deadlines.
- Possesses effective conflict management skills and an ability to work under pressure in a fast-paced environment.
- Demonstrates knowledge of high-quality food products, presentation and flavour.
- Ensures compliance with food handling and sanitation standards.
- Ensures compliance with all applicable laws and regulations.
- Maintains food storage standards.
- Operates and maintains any equipment and reports malfunctions.
- Supports procedures for food & beverage portion and waste controls.
- Undertake or offer training to other staff members as required with good training/facilitator skills.
- To be fully aware of the Accident, Maintenance Fault & Fire reporting procedures for the place of work.
Additional Information:
Proof of eligibility to work within the UK must be provided at first interview.
Applicants must live within easy travelling distance to locations across Merseyside and Cheshire.
Shield Hospitality is a proud equal opportunities employer and is also committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Staff to share this commitment.
Term: Casual Hours
Location: Various UK locations, Shield Hospitality, Merseyside, L1
Salary: £10.90 Per Hour
Application closing date: On going.
Are you a newly trained passionate Chef looking for flexible part time work that you can fit around your other commitments?
Do you like the thought of experiencing different venues and not one shift being the same as the next?
If so, then we are looking for you!
Because of the high standards and the demanding nature of this job, the successful candidates will need to have relevant catering industry qualifications to be considered for this role. Experience is desirable but not essential at this level.
Please apply only if you can provide qualifications or references to support your application.
Successful candidates could be working at a variety of different hospitality venues or events with different duties and responsibilities assigned. Examples of the key types for these roles are listed below:
Person Specifications / Responsibilities:
- Supplying the highest possible levels of customer care and service whether in the public eye or back of house areas.
- Good listening and communication skills
- The ability to work independently and follow policies and procedures as directed
- To ensure that all food items are prepared for service as per the specification and at the correct time.
- To systematically maintain the standards set by the Head Chef for food preparation and presentation.
- To ensure all mis-en-place is carried out prior to service.
- To continuously adhere to food hygiene regulations and cleaning schedules.
- To check deliveries and record them as directed by company policy.
- To ensure that all foods are stored correctly in the dry stores and fridges as per hygiene regulations.
- To ensure that stock is rotated correctly.
- To be fully aware of the Accident, Maintenance Fault & Fire reporting procedures for the place of work.
Additional Information:
As responsible recruiters we will require all applicants under 18 to provide parental consent as part of the recruitment process.
Proof of eligibility to work within the UK must be provided at first interview.
Applicants must live within easy travelling distance to locations across Merseyside and Cheshire.
Shield Hospitality is a proud equal opportunities employer and is also committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Staff to share this commitment.
Term: Casual Hours
Location: Various UK locations, Shield Hospitality, Merseyside, L1
Salary: £10.90 Per Hour
Application closing date: On going.
Are you hard working and passionate about delivering great back of house service in hospitality? Are you looking for flexible part time work that you can fit around your other commitments?
Do you like the thought of experiencing different venues and not one shift being the same as the next?
If so, then we are looking for you!
These key behind the scenes roles are based in kitchens and at wash up stations. Successful candidates could be working at a variety of different hospitality venues or events with different duties and responsibilities assigned.
There are three main key parts to these back of house roles:
Runner/Assistant: the main task could be to ensure that all food or equipment are delivered to the right place at the right time and to carry kitchen products from one area of the venue to the other. Staff could also be asked to assist the chefs with basic food preparation.
Wash Up: staff would be required to ensure that all items used in the venue by customers are cleaned and made ready for the following event using automated dishwashers, jet washers or potentially by hand.
Portering: staff would be required to ensure each back of house area is cleared of any rubbish and left tidy and all surfaces cleaned down at the end of each event.
These kitchen roles are as important as any other event position and are an excellent way to get into and gain an understanding of the catering/hospitality industry. They are also excellent roles to gain valid work experience to aid any future career.
No previous experience is necessary, but applicants must have the right attitude and be prepared to work hard under pressure and be dedicated to getting tasks done.
Additional Information:
Proof of eligibility to work within the UK must be provided at first interview.
Applicants must live within easy travelling distance to locations across Merseyside and Cheshire.
Shield Hospitality is a proud equal opportunities employer and is also committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Staff to share this commitment.
Term: Casual Hours
Location: Various UK locations, Shield Hospitality, Merseyside, L1
Salary: £10.50 Per Hour
Application closing date: On going.
Are you passionate about catering and customer service and looking for flexible part time work that you can fit around your other commitments?
Do you like the thought of experiencing the buzz and excitement of sports stadia and event venues and not one shift being the same as the next?
If so, then we are looking for you!
We are recruiting for Kiosk Catering Bar staff for football stadiums and event venues in Merseyside. You must be well presented with a friendly, approachable attitude who can show confidence when welcoming customers to a venue. Some kiosks are restricted in size so you must be comfortable in working in a potentially confined space. Some units may also be in outside areas. You must be willing and able to follow instruction to ensure service runs successfully. We want candidates who are passionate about customer service, strive to go the extra mile but can also use their initiative if involved in a difficult or fast paced situation.
Successful candidates could be working at a variety of different venues or events with different duties and responsibilities assigned. Examples of the key types for these roles are listed below:
Person Specifications / Responsibilities:
- Show a professional and friendly attitude when welcoming customers.
- Polite, courteous, and presentable always.
- Learn the menu offered to be able to provide full product knowledge to spectators.
- Take orders over the counter and input into a till system.
- Active listening skills to ensure all orders are taken correctly.
- Adhere to and follow all cash handling/debit card procedures when processing payments with cash or card.
- Maintain a proper service in a fast-paced environment.
- Pour hot or cold drinks as required.
- Serve food products quickly and efficiently, following all food hygiene procedures.
- Ability to follow stock rotation and replenishment procedures.
- Maintain a clean, neat, and tidy working area throughout every shift.
- Deal with colleague and customer requests and queries.
- Comply and complete any company paperwork as and when requested.
- Comply with all company policies and procedures.
Additional Information:
Proof of eligibility to work within the UK must be provided at first interview.
A requirement of the role is to work with alcohol and where necessary serve and move alcoholic products around the venue.
Due to the above applicants must be 18 or over. Experience of food and cash handling is desirable but not essential for this role.
Applicants must live within easy travelling distance across Merseyside and Cheshire.
Shield Hospitality is a proud equal opportunities employer and is also committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Staff to share this commitment.
Term: Event days – Casual Work
Location: Various locations and events across UK
Salary: £12.50 to £18.50 per hour based on experience
Application closing date: On-going
Event F&B Managers will be required to manage varying levels of front of house food and beverage aspects of an event including the management/supervision of event staff, on the day set up and event close down.
Successful candidates need to ensure that the front of house area operates smoothly and efficiently throughout service, while maintaining a high level of customer experience.
Management of these events combines strategic planning, strong organisational skills with a high level of initiative. You should be a committed natural leader with strong man management skills, the ability to build a rapport with clients and staff alike and set the standards to sustain effort to achieve exceptional customer service. Successful candidates will need to build relationships with key event venue staff members, as well as the front of house team members, to be able to deliver successful event experiences.
You also need to be able to develop a diverse team, by leading from the front, to act as a role model for the staff by showing a commercial awareness and a strong desire to succeed.
This is a “Hands On” role and you must have the stamina and ability to work under pressure, hit the ground running and make decisions.
Key Person Specifications / Responsibilities
- To supervise the front of house food service and bar team.
- Customer driven with superb attention to detail.
- Co-ordinate the front of house operation ensuring an efficient service of the highest standards.
- Direct, motivate, encourage, and inspire your team to deliver the highest results.
- To deliver a concise effective brief to all members of staff prior to the event.
- Strong communication, interpersonal and team working skills, with the ability to problem solve.
- Look at ways to maximise sales wherever relevant and ensure they are recorded accurately.
- Ensure customers are greeted in a friendly, polite, and warm manner.
- To install a culture of continuous improvement, coaching the team to consistently meet the correct standards.
- Supervise “On the Job” training, implementing it into an event day, and assisting with any on the day team training sessions, and development and mentoring of your team members.
- Practise good colleague and customer relations, encouraging your staff to work with other departments to ensure overall success.
- Address all staffing and client issues as required.
- To adhere to all Health and Safety standards, Company Rules, regulations and policies.
- Delegate necessary tasks to be completed and ensure they are done to the standards set.
- Have a full understanding of the food and drinks menu and ensure your team has the answers to obvious queries.
Additional Information:
A requirement of the role is to handle and oversee alcohol sales. Due to this all applicants must be 18 or over. Experience of working in a conference and banqueting environment with management experience is essential for these roles. F&B Management experience overseeing large scale events is highly desirable.
Proof of eligibility to work within the UK which must be provided at first interview.
Term: Casual Hours
Location: Various UK locations, Shield Hospitality, Merseyside, L1
Salary: £10.90 Per Hour
Application closing date: On going.
Are you passionate about customer service and hospitality? Are you looking for flexible part time work that you can fit around your other commitments?
Do you like the thought of experiencing different venues and not one shift being the same as the next?
If so, then we are looking for you!
We are looking for cheerful, confident, professional, well-groomed, and smartly presented individuals to provide food and beverage services to customers. As ambassadors for the business and the main point of contact for most hospitality guests your customer service and presence are vital to the customer experience. You must be able to work using your own initiative as well as working within a team. If you enjoy working and interacting with people and love making fantastic memories, then we want to hear from you.
Successful candidates could be working at a variety of different hospitality venues or events with different duties and responsibilities assigned. Examples of the key types for these roles are below:
- Polite, courteous, and presentable always.
- Have a professional and positive attitude.
- Provide a welcoming atmosphere to all guests.
- Happy to take direction.
- Commitment to customer care with the ability to demonstrate it.
- Maintain a proper dining experience.
- Clearing tables before and after meals.
- Active listening skills to ensure orders are taken correctly.
- Taking food and drink orders to ensure prompt and accurate service.
- Being responsible for cash handling, card payments, presenting and collecting bills ensuring that payments are charged correctly.
- Knowledge of beverages available on the bar and providing bar service
- Stocking fridges and bar areas
- Deal with customer requests and queries.
- Complete additional duties requested by a Manager or Supervisor.
- Deliver service with a smile.
- Attend mandatory and other training as required.
- Comply with all company policies and procedures.
Additional Information:
Experience of working in a food and beverage hospitality environment is essential for these roles. As these roles involve handling alcohol, applicants must be 18 or over.
These are busy active roles and could require you to wear a standard set uniform specific to the venue’s requirements.
Proof of eligibility to work within the UK must be provided at first interview.
Applicants must live within easy travelling distance to locations across Merseyside and Cheshire.
Shield Hospitality is a proud equal opportunities employer and is also committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Staff to share this commitment.
Shield Hospitality
What we look for
We recruit based on attitude as well as aptitude, so if you are a vibrant, passionate individual, enthusiastic about service and excellent hospitality, we want to meet you!
Testimonial
“Shield Hospitality consulted on a number of important aspects of recruitment when we were planning to open the Food & Beverage department at Co-op Live Arena. Their experience and dedication enabled us to remain confident about opening successfully and included consultation on key senior leadership roles which then led into planning to onboard the circa 1300 people at the Arena. At every step on this journey, Emma had an aligned focus of people being at the core of every decision we made.”
- Hospitality Director, Co-Op Live Arena